Help & FAQ
Quick answers to common questions. New here? See how to use BillMyWeek, step by step with a video.
Is BillMyWeek free?
Yes. Create an account and start invoicing. There's nothing to install.
How does the week fill in?
Pick the issue date. BillMyWeek fills in the last complete Monday to Sunday week before it, one row per day. Switch Period to Monthly to fill the previous calendar month instead.
How are rates worked out?
Set a day rate (for example £165) and your standard hours (for example 8). The hourly rate is the day rate divided by the hours. Overtime and Saturday use ×1.25 and Sunday ×1.5 by default. A full standard day is always charged at exactly your day rate.
Can I change the look of my invoices?
Yes. Under My details → Invoice appearance you can choose an accent colour and a font, and upload your logo. Use “Sample PDF” to preview.
Can I email invoices from the site?
Yes, once email is set up. Open an invoice and click “Email to client”. The PDF is attached and the invoice is marked as sent.
How do due dates work?
Weekly invoices are due on the Friday of the issue week by default. Monthly invoices are due 30 days after issue, or at the end of the month. You can change both in My details, and edit the due date on any invoice.
Is my data safe?
Your data is sent over HTTPS, passwords are hashed, and the database is backed up daily. You can export everything or delete your account at any time from Account.
I forgot my password
Use “Forgot password?” on the login page. If email isn't available, send us a message through the contact form and we'll reset it for you.
Still stuck? Send us a message.